Genoptix will bill third-party carriers such as commercial insurance companies directly if complete and accurate information is provided on the test requisition form. We must have the “Billing Information” section of the test requisition form completed, the ICD-10 code(s) supporting medical necessity and a copy of the patient’s insurance card (front and back). In some cases, a Prior Authorization form may be required.
Subject to applicable federal, state, and local laws, Genoptix will accept plan-allowable reimbursement amounts from third-party carriers, irrespective of contracting status. As required by law and contractual agreements, Genoptix must bill patients for any applicable co-insurance and deductibles. In certain instances, this may include the full statement balances for denied claims or claims submitted to carriers who have not responded to a Genoptix request for payment.
For additional information, please contact your local sales representative or the Genoptix Billing Department at or the Genoptix Billing Department at +1.800.755.0802 or by email at firstname.lastname@example.org